Direct help

MiLana support

MiLana works locally and does not require an account. If something does not look right, tell us what happened and we will help you review it.

Before you write

Protect your information

Do not attach financial transactions, receipts, JSON backups, passwords or device passcodes. A description of the screen and behavior you saw is enough.

When possible, include:

  • Your iPhone or iPad model.
  • Your iOS or iPadOS version.
  • Steps that reproduce the issue.
  • A screenshot with no personal financial information visible.

Compatibility

MiLana is available for iPhone and iPad running iOS or iPadOS 17 or later.

  • App Store ID: 6775968951
  • Android: in development, with no public download yet.

Data and backups

MiLana does not have a cloud account from which support can recover your transactions. If you change devices, keep a local backup that you exported.

Before deleting the app or restoring your device, confirm that you have a copy you can locate. Exported files remain under the control of the person who creates them.

Purchases and refunds

Apple processes the purchase and App Store receipt. For billing issues or refund requests, use Apple's support channels.

reportaproblem.apple.com

Contact

Blue Nova Tech S. de R.L. de C.V.contact@blue-nova-tech.com

We do not offer phone support or promise a specific response time.